Steve Iman

en*thu*si*asm \in-'th(y)uze-az-em\ n [Gk enthouslamos, fr enthouslazein to be inspired, fr entheos inspired, fr en- + theos god] a 1 : belief in special revelations b : fanaticism 2 a : strong excitement of feeling : FERVOR b : something inspiring zeal or fervor syn see PASSION

Resume

2005 - present:

• professor emeritus (semi-retired) of Management & Human Resources, Cal. State Poly. University, Pomona, California. Teaching undergraduate courses in organizational behavior.
• Key domestic clients lately have included Guidant medical devices, and Abbott Vascular. The primary work has involved validating an innovative approach to executive succession planning which I recently documented in an HR STRATEGY publication. In addition, a key focus has been on psychodynamic issues of merger and acquisition, and strategies for merging corporate cultures which parallel multiculuralism.

1984 - 2005:

• Professor of Management & Human Resources, Cal. State Poly. University, Pomona, California. Teaching graduate and undergraduate courses in organizational behavior, management, quality, and communications.
• During 94/95 I served as Managing Director of New International Programs, where I developed and coordinated Global Learning Programs short-courses for international participants.
• I've received teaching awards including College of Business "Professor of the Year", and have received merit awards for graduate and undergraduate classes in management.
• I've served as Assistant Coordinator, Graduate Programs in Management.
• Authored texts in interpersonal competence, teambuilding, participative management, leadership innovations, total quality management.
• Engaged in a variety of consulting and institutional development, teambuilding and quality/productivity improvement activities in public agencies and the private sector.
• Key international involvements include W.H.O.-Geneva, and S.l.D.A.- Tanzania.
• Key domestic clients: Harte Hanks Communications, South Coast Air Quality Management District, Lockheed Aircraft Maintenance, Credit Union National Association.

1982 - 1984:

Organizational Experiences

• Hughes Aircraft Company, Corporate Staff (El Segundo, CA), and Ground Systems Group (Fullerton, CA). Internal consulting throughout Corporate Staff offices of a 60,000 person firm reporting to a company-wide Director of Corporate Operations Improvement.
• Developed national award winning programs (D.o.D.) in quality and employee involvement, developed and produced a variety of video-based management training programs.
• Between 1982 and 1984 served as Manager of Manufacturing Training, and Coordinator of Employee Involvement programs for a manufacturing division of 4000 employees.
• Developed Quality Improvement Program netting estimated cost savings of $2 000 000 per year. Program efforts in circuit card manufacturing reduced workmanship errors over 84%for 2000 employees, netting productivity increase of 15.5%. The program was subsequently extended to over 13,000 hourly rated employees, resulting in awards for companywide efforts at employee involvement.
• As a results-oriented Manager of Manufacturing Training, reorganized a staff of 19, managed instructional design, media production, electronics assembly instruction, and evaluation units. Increased training activity 100%+, provided strong r.o.i. on salary budget over $1,000,000. Produced video-based training products earning national awards.

1976 - 1981:

• Professor of Management, School of Business, Cal. State Polytechnic University, Pomona. Administered organizational behavior group.
• Co-authored texts, developed curriculum and taught highly rated MBA and undergraduate courses in management.
• Key clients included Libbey Glass (Owens-Illinois), Kaiser Permanente, Rowland Unified Schools.

1972 - 1976

• Associate Professor and Chairman, Department of Psychology, Claremont Men's College, Claremont CA.
• Taught graduate and undergraduate courses, key faculty of Executive Management Program, with which Peter Drucker is associated.
• Maintained conjoint teaching appointments in graduate departments of Psychology, Government, Business, and Education.
• A variety of consulting activities and public workshops. Key clients included Retla International Shipping, Avery Labels, General Motors, Proctor & Gamble, Olin Chemicals, and Credit Union National Association.

Education:

• Ph.D., Organizational Psychology, the Univ. of Michigan, 1972. My dissertation, entitled "Fenlon Works" was a case study of 5 years of organizational development experience with a firm with over 100% improvement in productivity and quality, as well as measurable gains in self-esteem on the part of hourly employees.
• M.S., Psychology, the Univ. of Michigan, 1967
• B.S., School of Engineering, Yale University, 1962. Tau Beta Pi
• Advanced Behavioral Sciences, N.T.L., Bethel, Maine, 1974
• Training for Trainers, N.T.L. Santa Barbara, California 1976

International Experience:

I have had a variety of experiences in management training and institutional development in international settings. I long served as a part-time consultant with W.H.O. institutional development programs involving community water supply and sanitation. These activities included facilitating decentralization of centralized national utilities, formulating human resources guidelines for developing-world institutions, proposing and implementing extensive training and management development programs. I have authored proposals for a variety of well reviewed U.S.A.I.D. contract activities related to private sector development in Africa.

• 1995: Developer and Coordinator of 30 non-credit short courses for international participants at Cal Poly. Lead author of a variety of international proposals from executive development programs to institutional applications for graduate fellowships.
• 1994: Authored proposal and designed program for USIA linkage aimed at redesign of university degree programs in Armenia and facilitating curriculum development oriented to the emerging private sector economy.
• 1992: Authored proposals and coordinated Cal Poly linkage programs with the University of Swaziland and Swaziland College of Technology funded by USAID. This $1.5M program involves enhancing professional qualifications and co-development of innovative curriculae to facilitate more effective management practices in public and private sectors of this small Southern African country.
• 1990: Co-facilitator (With Quince Francis, Assistant Minister of Manpower, Jamaica) of strategic planning workshop for executive staff of WRI (Water Resources Institute) of Tanzania, regional engineers and representatives of the Ministry of Water, Energy, and Minerals. This WHO sponsored activity (in collaboration with the Swedish International Development Authority) aimed to facilitate further development of an African training institute which has been very successful in renovating its curriculum using principles of systematic instructional design over the past five years.
• 1989: Field excursion to Ghana to negotiate 3-year contract with U.S.A.I.D. country office for institutional strengthening of an ILO-affiliated management training institute. This effort focused on developing training and advisory services for micro, small and medium private sector enterprises, program evaluation, needs assessment research, co-development of national programs in consulting skills, workshops & seminars for policy makers on enterprise development, etc.
• 1989: Short term contract for development work in environmental health, Geneva, Switzerland - summer of 1989. This six-week project involved evaluation review of major program efforts in water supply and sanitation over three years in seven lesser-developed countries. In addition, training designs and manuals were developed for job guide development and case studies on innovative management practices in third world settings.
• 1988: Short term consultant in Bangladesh for S.E.A.R.O. (World Health Organization, New Delhi) on community water supply and sanitation. Two month project involving decentralization of ministerial functions to local government, organizational design of national utility, institutional development workshops. Most successful work was in facilitating teambuilding among key officers of national water sector efforts.
• 1987: Successfully completed U.N.I.C.E.F. contract to develop a workshop for accomplished human resources practitioners from developing countries and representatives of bi-lateral and multi-lateral agencies to provide policy recommendations to the International Steering Committee for "Decade" efforts in water and sanitation. Proposal development involved extensive travel and collaborative efforts with officers of W.H.O., U.S.A.I.D., the World Bank, U.N.I.C.E.F., W.A.S.H., and Pan American World Health.
• 1983: Designed and implemented two-week staff development workshop for W.H.O. regional officers from around the globe in Human Resources Management for third world utilities. This Geneva workshop was planned in conjunction with institutional development specialists of the International Labour Organization (Management Development Branch) and was funded as a staff development activity of World Health Organization, Geneva.
• 1982: During a short-term staff appointment with W.H.O. Offices of Environmental Health, co-authored international guidelines on Human Resources Development for third world water supply and sanitation agencies. These widely distributed materials (published in a variety of languages) provide cases and practical methods for involving community resources, developing manpower planning and human resources functions, and implementing sound management practices.
• 1981: A one-month field project on behalf of the Pan American World Health Organization office in Barbados evaluated training and institutional development activities spanning ten island countries.
• 1980: With funding from the government of Holland I designed and implemented institutional development activities involving ten water utilities of the West Indies. This work involved all aspects of program design and implementation; training of trainers, co-authoring training materials with my ten-person local trainer/consultant staff. Under my leadership, representatives from each of the participating countries conducted needs analysis, designed and implemented modularized training and follow-up consultations. Though my involvement was intermittent, project activities spanned several years-.and involved thousands of man-hours of delivered training.
• 1978: Secured international funding to implement a set of workshops for leadership teams from 10 island countries of the Caribbean. A follow-on effort involved a collaborative inter-island program addressing supervisory training needs of all countries. Among "outcomes" of the workshop were eight internationally funded development projects aimed at supporting country-specific development efforts.
  

International Reports and Publications:

• Iman, S. C., "Morning Exercises at Cal Poly", Muskie/NSA foundation proposal: institutional application on behalf of NIS student fellows for Cal Poly, 1995.
• Iman, S.C., "Educational Reform for Armenia", successful USIA proposal for insititutional linkage with key universities of Armenia; Cal Poly's first gesture of support to emereging economies of the New Industrial States, 1994.
• Iman, S.C., "Linkage for Private Sector Development in Swaziland", successful proposal to USAlD/Swaziland for collaborative program development with the University of Swaziland and Swaziland College of Technology. Funding totaling $1.5M has been allowed for proposed activities, 1992.
• Iman, S. C., and Kamusikiri, Dr. James: "East and West: Current Event Implications for Africa" (Proceedings of conference which co-authors hosted at Cal Poly including national scholars on African Affairs, a Vice President of World Bank, and the Acting Exec. of the Organization for African Unity to the U.N. To be published by SOCCIS in collaboration with the Collins African Studies Center at UCLA, 1992.
• Iman, S. C. and Boulden, George, "Re-designing Parastatals in Czechoslovakia: Three Cases", Cal Poly Scholar, September, 1991.
• Iman, S. C. and Boulden, George, "Management Transformations in Czechoslovakia: Three Cases", proceedings, International Academy of Business Management, April, 1991.
• Iman, S., "Toward Participative Management in Africa" A project report submitted to WHO and SIDA summarizing project efforts in June of 1991 at the Water Resources Institute of Tanzania. Includes analysis of a highly successful strategic planning workshop, findings from personality assessments and leadership surveys at multiple levels of organization.
• Iman, S., "Proposed Linkage Agreement between Cal Poly Pomona and the Management Development and Productivity Institute of Ghana" - submitted to U.S.A.I.D. February, 1990.
• Iman, S., "Learning from Experiences Elsewhere" (Number 9 in a series of International Human Resources Development Case Study publications), Environmental Health Division, World Health Organization, Geneva, Switzerland, June, 1989, 50 pp.
• Iman, S., Job Guides: A Manual for Trainers [training designs and workshop materials produced on contract for S.l.D.A. (Swedish International Development Authority)], Community Water Supply and Sanitation, EHE, World Health Organization, Geneva, Switzerland, June, 1989, 40 pp.
• Iman, S., "Apples and Oranges A comparison between the 'Dual-Focus Approach and contemporary styles of institutional development in the international sector", occasional paper for multi-lateral distribution, Environmental Health, World Health Organization, June, 1989, 25 pp.
• Iman, S., "Management Assistance in Bangladesh Two Month Project with D.P.H.E.", South East Asia Regional Office, World Health Organization, New Delhi, October, 1987.
• Iman, S., ''Accelerating Institutional Development in Water and Sanitation", proposed international conference for United Nations "Steering Committee" for International Water Decade Efforts - funded by U.N.I.C.E.F.
• Iman, S., "Report on EHE-HMD Staff Development: Step 1 of the 3-Step Proposal", Environmental Health, World Health Organization, Geneva, Switzerland, December, ì
• Iman, et. al., "Management", Handbook for Human Resources Development for Water Supply and Sanitation Agencies, Environmental Health, World Health Organization, Geneva Switzerland, March 1983.
• Iman, S., "Interim Evaluation: Manager/Supervisor Development Phase 11", Caribbean Water Basin Project, Pan American World Health Organization, Barbados, West Indies, January 1981.
• Iman, S., et. al., A Guide for Trainer/Consultants, Caribbean Water Basin Project, Pan American World Health Organization, Barbados, West Indies, August 1980.
• Iman, S., "Manager/Supervisor Development: A Phase 11 Project Proposal", Pan American World Health, Barbados, West Indies, March 1980.
  

Other Recent Research Publications:

• "What Grads Say": report and presentation from 100% sample survey of all graduating seniors of Cal Poly's College of Business Administration. This self-generated research program and its resulting evaluation research was useful in securing prestigeous AACSB accreditation for Cal Poly's College of Business Administration. 1994
• "A Psychometric scale for measurement of Human Temperaments" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, March, 1993.
• "Diversity and Team Development in Multicultural Settings" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, April, 1993.
• "Trust & People Perception Across Cultures" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, April, 1993.
• "Trust, Cynicism, and Relationship Development among and between Anglos and Asians" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, May, 1993.
• "Philosophies of Human Nature and Leadership Skills Development" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, June, 1993.
• "Self-Ratings and the measurement of change: Outcomes of Training" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, June, 1993.
• "Child-rearing Values: Socialization and the development of Leadership Skills" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, June, 1993.
• "Did Anything Happen in MHR 318?" Exploring Outcomes in Management Development Training Paper Series, Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, June, 1993.
• "Stress, Challenge & Complaint: Symptomotology in a Public Service Agency" Mangement & Human Resources, College of Business Administration, Cal Poly Pomona, June, 1993.
• "Trust and Caring as Post-Industrial Realities" Mangement & Human Resources, Western Credit Union Management School, Pomona, June, 1993.