Following is a small collection of articles by Steve which focus on interpersonal dynamics, skills, and multiculturalism. An exception is the article on Quality Feedback which outlines a program which I developed at Hugh Aircraft, and which helped the company earn national recognition as an early pioneer at "Total Quality Management".
Steve's
essays on Personal Growth Here are some thoughts and tips on how
to make the passage to a mature being. Much here
has been inspired by my own experience, and the writings
of Steven Covey. Trust is precious; one earns it
through behavior. Most teams don't work. It's a huge
problem in a land full of heroic images and insufficient
collaboration.
Steve on Trust and
Teams. Here are also some of Steve's
thoughts about why, what to do, and how to appreciate
the consequences and implications of diversity. All
of these materials can be browsed from the web.
Americanization for Collectivists Iman's
thoughts on individualism vs. teamwork with notes
on multicultural issues involved, particularly focusing
on Asian cultures. You'll need Acrobat Reader
.
What did you Say was your Name? Remembering
people's names is one of the classy interpersonal
skills. Here are some ideas for building the competency
using mneumonics and having fun. You'll need
Acrobat Reader
Post-industrial Caring We're in the midst
of massive shifts in society. Current leadership harkens
from a different era; we may or may not make it; there
may or may not be grounds for trust. Steve's thoughts
and concerns as they bear on competencies worth teaching
to anymore. You'll need Acrobat Reader
Quality Feedback A simple, proven, straight-forward
program for improving Total Quality
through universal involvement in most organizations.
Developed and implemented by the author in a variety
of situations, the approach relies on basic principles
and requires minimal external support from consultants
or quality gurus. You'll need Acrobat Reader
.
